Cloud9 Client Care Packages = Success for you

Something our clients often say that is invaluable to them is the extensive Client Success Care Packages that Cloud9 Insight offer. Here we tell you what our Client Success Packages offer you and how you can benefit from unsurpassed levels of post project and after sales support from our in-house specialist consultants.

The journey does not finish when your Dynamics 365 project goes live, in fact you could say it has only just begun. Your users are beginning to get a handle on a new system to manage their processes and as with any shiny new toy, its likely you’ll have many more ideas of what you can do with it, once its up and running. In light of this  clients often wish to make small changes or tweaks as they go, and the Client Success Care Package helps them do just that, without requesting further budget to be approved. Maybe you have found some minor changes that you would love to have, such as new fields or minor changes to processes that are not quite right. This is where a well designed post-project client success package can make all the difference to stakeholders’ delight and engagement – or apathy.

This is where we can step in, the Cloud9 team have designed a comprehensive post-project Client Success Care Package that will ensure you have access to experienced consultants beyond your project, giving you peace of mind and ad hoc support as required.