Trusted Microsoft Dynamics 365 Gold Partner for CRM & Power Platform
How Can We Help?
As Microsoft Dynamics 365 Gold Partners, we provide a wide range of CRM consulting and implementation services to assist small and mid-sized businesses. Therefore, strengthening customer connections, accelerating digital transformation, and increasing productivity by leveraging Dynamics 365 and solutions built on the Microsoft Power Platform.
Implementing Dynamics 365
Power Platform & Apps
Discover the Best CRM Package for You
Fast Track is a fixed-budget and quick way to implement Dynamics 365 Sales or Service with some simple configurations to align the solution to your business, designed to be the first step of your CRM journey. In addition, other packs of capability are available to add-on to the core solution.
Strategic is a flexible implementation of Dynamics 365 with phased business change. Typically, these projects involve complex data migration from existing CRM systems. Moreover, phases are designed to build additional maturity which may include system integration.
Enterprise projects are large scale projects using one or more Dynamics 365 modules, across the whole business often with some level of complexity. That is to say, one or more internal and external integrations are set up, such as with finance.
From the initial process, to design stage, implementation and through to ongoing support, Cloud9 has delivered exactly as promised. We’ve found the Cloud9 team very approachable on a personal level – they’re fun to work with, and that makes a big difference in any work environment.
Cloud9 was quick and collaborative. For us, speed was of the essence, and they brought that. [Dynamics] is absolutely imperative for the success of our team.
Head of Mergers and Acquisitions
We were impressed with Cloud9 from the beginning. They were very quick to respond to questions , they took the time to understand our requirements, and they just ‘got’ it.
Kate Shand & Chris Tiernan
CEO & COO
"Cloud9 Insight helped us to deliver a successful D365 implementation which will add huge value to our business. Their understanding of our objectives, a tried and tested approach, lots of experience and insight were all very beneficial. They created good stakeholder engagement which encouraged a process of specification, build, test and adapt allowing us to start the adoption phase with confidence. The ongoing attentive, knowledgeable and good humoured support team has provided the right amount of hand holding across the roll out.”
Chief Commercial Officer
Acquis Insurance Management
"The benefits of the CRM are multifaceted. One of the key things for me is the CRM is just one cog in the wheel in terms of bringing together the various different software within the Microsoft package, which obviously has a great benefit to the business operation. There's a consistency on how information is presented, and that's a true benefit for us in relation to our CRM aspirations.....The reason I would recommend Cloud9 Insight is I'm still a key partner with them. And we're looking to invest further with them on additional software packages centered around the Microsoft 365 program. They have and will be a long-term partner for our business. And today they are certainly delivering."
Prepare To Succeed On All Aspects Of Your CRM Adoption Journey
What Is CRM?
A customer relationship management system (CRM) is basically a central location where companies can store customer and prospect data, monitor customer interactions, and exchange that data with colleagues. It enables businesses to manage their processes and data, allowing them to grow.
In addition, if you are looking to adopt a new CRM solution or improve the performance of your existing Dynamics 365 system, we provide a flexible approach, set pricing packages, and pleasant service with the certainty of professional insight from a trusted Microsoft Dynamics 365 Gold Partner.