The effect of the pandemic on SMBs: How businesses are putting their trust in technology
Half of senior managers believe Covid-19 has been 'good' for business, according to a survey conducted by Cloud9 ...
The effect of the pandemic on Membership: How associations are putting their trust in technology
In November 2020 we conducted a survey with the MemberWise network. A total of 36 organisations participated and ...
Mergers and Acquisitions: How CRM can help with intangible asset valuations
CRM for Financial Services and Mergers and Acquisitions. How CRM can help with intangible asset valuations
Cloud9 Insight proudly partners with Capito
Cloud9 Insight is thrilled to announce our partnership with Capito – a leading provider of IT Services and solutions in the UK
October press roundup
Dive in to the latest news and media appearances from Cloud9 Insight in October 2020.
Subscribe to this: Why regular payments are key to lockdown survival
In this data rich age, we should all know what our customers are buying from us, how often and for how much. A subscription based business, combined with an integrated data management system, will ensure you have that information in real time.
Top tips for acquiring new members
Member acquisition is more of a challenge than retaining your existing member base, but with the right strategy and the right tools, it’s now easier than ever. Below are our top tips to making your organisation irresistible to new members.
Is your database losing you members?
Your website is your members’ central hub – their go-to point for their relationship with you. Almost 7/10 membership associations have integrated their website and CRM/AMS systems (according to the latest Memberwise Digital Excellence Survey) – is it time you did too?
Avoiding the 7 deadly membership sins
Over the years we’ve worked with a variety of membership organisations and have identified 7 deadly sins most organisations commit. By working in partnership with our clients we have supported the transition of their systems from sinner to saint
Is your membership retention strategy working?
Thinking about your members, do you know their lifetime value? According to the Memberwise Digital Excellence Report 2019, member retention is in the top three goals for organisations. Demonstrating your value to members can be easier said than done. Here are our top considerations for supporting your member retention efforts.
Data is the new oil: Is your customer engine slick, or are you running on empty?
Data may sound dry, but the information you have on your customers is your most precious asset: it’s time to stop ...
Excel isn’t a database: Here’s why
Recent events have highlighted the potential risks of using static spreadsheets as a working database. But many ...