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Dynamics Telephony for Dynamics 365

Save 30%, on average, on staffing of outbound calling campaigns by integrating Dynamics Telephony Sales Dialer into Dynamics 365 CRM – seamlessly. Through automation, this add-on saves time on every call.

Dynamics Telephony for Dynamics 365

Dynamics Telephony Capabilities

1. Unify the desktop

Call controls embedded in Dynamics 365 give your sales and service staff a single user interface for telephony and CRM.

2. Boost efficiency by up to 50%

This add-on simplifies your sales and service team's workflow. By cutting the number of clicks, screens, and searches needed, it improves efficiency.

3. Instantly inform staff

The very moment they interact with a caller, the solution gives them relevant customer information.

4. Save time on campaigns

Zip through outbound calling campaigns with the fully integrated progressive dialler.

5. Capture all data in Dynamics 365

Call statistics, callbacks, next steps, call dispositions, automated follow ups and more.

6. Auto-create links to call recordings

Links are created in Dynamics 365 for easy access or to connect with Microsoft Call Intelligence.

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