Posts by Lucy Tothill
Why Training Determines Adoption
Most organisations don’t fail at CRM because of technology. They fail because people never fully understand why the system exists, how it fits into their world, and what it enables them to do differently. Training is the bridge between intention and impact. It is the moment where a CRM system stops being software and starts…
Read MoreOur Journey Towards B Corp Certification
For the past few months at Cloud9, we have been striving towards becoming B Corp certified. This journey has not been without its challenges, but it has been educational and invaluable. We have learnt a lot about how to align our operations with the highest standards of social and environmental performance. In many ways, going…
Read MoreWhat is The Cloud Anyway?
For many people, “the cloud” sounds abstract – something floating in the digital sky, intangible and mysterious. In reality, the cloud is both very real and very practical. It has transformed the way we live, work, and do business. So, What is it Exactly? The cloud has a real, physical form. The cloud is made…
Read MoreCreating a Pawsitive Workplace Culture
Imagine you arrive at work on a Monday morning, coffee in hand, and you’re greeted by a wagging tail and big, trusting eyes. Suddenly, the week just got even better… The Benefits of Dogs in the Workplace Natural mood boosters – Studies have shown that interacting with dogs reduces cortisol and boosts oxytocin. Just five…
Read MoreCase Study: Direct Commercial
About Direct Commercial Direct Commercial (DCL) is a UK-based insurance underwriter specialising in vehicle fleet management. They work with insurance brokers, who sell policies to businesses operating fleets of vehicles, and these brokers become DCL ‘Agencies’ that act as the face of the business to the end client. Broker relationship management was being handled entirely…
Read MoreLunchtime in The Lanes: Cloud9’s Top Picks
Not sure what to do for lunch? Here at Cloud9, we are lucky enough to be situated right in the heart of Brighton, nestled within the city’s famous Lanes. This vibrant, Bohemian area of Brighton provides a food culture that is as colourful as the city itself. There’s so much to choose from with cuisines…
Read MoreHow Does Cloud9 Deliver Microsoft Dynamics Projects Successfully?
What is Cloud9’s approach to delivering Dynamics products? Do you want your Dynamics products to be personalised for your business? Cloud9 was awarded CRN Cloud Partner of the Year for its strong, collaborative approach. Cloud9’s focus when delivering Dynamics products is on collaboration with the client, to align the solution to your unique business processes…
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