Master the art of selling Microsoft Dynamics 365 with Cloud9 Learn

Cloud9 Learn Launch

Master the art of selling Microsoft Dynamics 365 with Cloud9 Learn The ability to effectively sell CRM solutions is an invaluable skill that can open doors to success and hugely increase your bottom line. The MSP (Managed Service Providers) market is growing at a rapid pace, and diversifying your sales portfolio with an essential service…

Read More

Dynamics 365 for Outlook – Cloud9 Product Insights

Outlook Configuration blog

Dynamics365 Customer Insights just got a makeover Welcome to Product Insights. A new series of articles from Cloud9 designed to inform and inspire the way you work with your Microsoft Dynamics 365 CRM.   These articles are produced by the experts, specifically the friendly faces behind our highly accredited Customer Success Team (CST). Our expertise is…

Read More

Dynamics 365 Customer Insights – What is it? And how will it support your marketing?

Dynamics Customer Insights Blog

Dynamics365 Customer Insights just got a makeover Starting from the 1st of September 2023, Microsoft has renamed Dynamics 365 marketing to become Dynamics 365 Customer Insights – Journeys. The biggest change to come from this is that any new Dynamics 365 Customer Insights Journeys licenses will only contain real-time marketing features, and won’t feature outbound…

Read More

Click Dimensions Update: Dynamic Segmentation in User Journeys is Here!

Click Dimensions segmentation blog

Click Dimensions users are celebrating as the marketing automation provider recently announced the release of dynamic segmentation within customer journeys.     How does Dynamic Segmentation work?    In simple terms, this means that Click Dimensions users can now define audiences, with the system automatically adding suitable members onto marketing journeys as specified. Prior to this…

Read More

Microsoft Inspire news. Our breakdown of the 2023 conference

Inspire 2023

Microsoft’s annual Inspire conference took place this week. If you’re not familiar with Inspire, this is an annual event Microsoft holds for their partners, but also provides an opportunity for all users to get a sneak peek of updates coming to Microsoft services.  Inspire offers a chance to share new innovations and explain ways partners…

Read More