CRM for Professional Services: Improve the experience for your customers by using CRM tech to harness data

CRM for Professional Services: Improve the experience for your customers by using tech to harness data How well do you know your audience? The many ways customers experience brands, products and services plays a vital role in how they are judged, but what does ‘customer experience’ actually mean when it comes to professional services? Simply…

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A Fresh Perspective: Cloud9 Insight’s Nine-Day Working Fortnight

Heard of the four-day working week?  How about the nine-day working fortnight? If you could provide your employees with extra time to create valuable memories with family and friends, pursue their purpose and still arrive highly motivated and revitalised on Mondays, ready to deliver exceptional customer experiences… wouldn’t you do it too? You’d be mad…

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