Posts Tagged ‘Customer experience’
Microsoft Dynamics 365 & Power Platform Wave 1 Release Notes – all you need to know
That time of the year we have all been waiting for has come again, Microsoft has released the Wave 1 2023 Dynamics 365 & Power Platform Release Notes. In this article, our Delivery Director, Jim Alsop, and Chief Technology Officer, Dan Barber have condensed the 578 pages of Release Notes into the key highlights that…
Read MoreCRM for Professional Services: Improve the experience for your customers by using CRM tech to harness data
CRM for Professional Services: Improve the experience for your customers by using tech to harness data How well do you know your audience? The many ways customers experience brands, products and services plays a vital role in how they are judged, but what does ‘customer experience’ actually mean when it comes to professional services? Simply…
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