Who We Are

Cloud9 Insight is an award-winning business-change consultancy, enabling SMEs to achieve profitable growth through Microsoft cloud technology.

As a trusted Microsoft Gold Partner, and experts in Dynamics365 Customer Engagement, Cloud9 helps businesses to adopt CRM through:



Choose Strategic Project or Fast Track CRM and start seeing the benefits to your business


Get the knowledge and tools to use your system effectively

Client Success

Receive outstanding care for as long as you need

Microsoft Gold: A status you can trust

Our Gold status means we work hand-in-hand with Microsoft, having earned the highest standards of their partnership program – so you can be assured that your business is in safe hands.

We have an excellent track record of delivering Microsoft CRM systems for over 700 businesses, and our flexible working approach means we can adapt to your needs and ways of working.

Based in the buzzing city of Brighton, Cloud9 is perfectly placed within the UK’s tech hub on the South Coast, delivering CRM solutions to clients from modern offices overlooking the South Downs. 

Cloud9 Insight was founded by CEO Carlene Jackson in 2010. Along with providing CRM systems to over 700 business, Cloud9 is also an award winning provider of training and apprenticeships programmes, run through its sister company Vantage Academy.


Ready to transform your business?

We offer two routes to CRM success: Fast-Track, or more complex Strategic Projects.
Fast TrackStrategic Projects