As you explore our ‘meet our team’ section, you’ll find insights into who we are, what motivates us, and how we work together to deliver exceptional service. Each team member plays a crucial role in making Cloud9 a leader in providing tailored technology solutions.
Carlene is a visionary leader, co-founding Cloud9 in 2010. With extensive experience in CRM implementations, beginning her career at IBM and progressing through leadership roles at companies like Sage, she has a profound understanding of the unique challenges faced by SMEs.
Her journey highlights the crucial intersection of data analytics and customer insights, both core tenets which underpin Cloud9’s approach. Emphasising the value of utilising data effectively, Carlene’s dedication to empowering businesses has set a strong foundation for Cloud9, enabling clients to leverage the power of cloud technology for sustainable growth. Living in the Alps while steering Cloud9 exemplified her belief in remote work and flexible solutions, making her an inspiring figure in the industry.
Cloud9 is a Certified B Corporation™, meaning we’re part of a global community of businesses working towards an inclusive, equitable, and regenerative economy. Certified B Corps make up less than 1% of UK businesses so we are very proud to be part of this community. This achievement reflects the values we’ve always believed in and the commitment of our incredible people who made it possible.
Cloud9 is proud to have won the Commitment to People Award at the 2026 Sussex Chamber Business Awards. This award recognises our ongoing commitment to creating opportunities for learning, development and career growth across the organisation.
Awards and Accreditations
