Dynamics 365 for Customer Service Demo

Dynamics 365 for Customer Service Overview

Features include:
- Case & Ticket management
- Queues
- SLAs and Entitlements
- Knowledge Base
- Dashboards and Reporting
- Activity management and communications tracking
- Outlook and Office365 integration

Cloud9 Insight is a Microsoft Dynamics 365 Gold Partner supporting the growth of SMBs through implementation, support and training of Microsoft Cloud Technologies including Dynamics 365 and Office 365.

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