Your Client Success Care Package
What happens after your successful go-live?
Going live can be scary but our Client Success Team is here to support you every step of the way.
Our Client Success Care Package offers:
- Unlimited ad-hoc training
- Two configuration changes per month
- Break-fix – because the nature of software is that it does sometimes go wrong
Following the initial hyper-care state, CRM is a journey and you’ll need:
- Proactive comms regarding new features and functions
- A free, annual optimisation review using the "Roses, Buds and Thorns" approach
- Support in managing the twice-yearly Dynamics release waves
We've designed a comprehensive service that will ensure you have access to experienced consultants beyond your project, giving you peace of mind and ad hoc support as required.
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