Grow, connect and unify your business with Dynamics 365
The CRM for sales-focused Brighton businesses who want to boost productivity, improve decision-making, and connect with customers.
Implement in as little as 7 days with Cloud9
- Our expertise and experience mean we can implement faster than almost any other partner. We’ll help you adopt Dynamics CRM from scratch, or migrate from a legacy system, in as little as 7 days.

The CRM in modern business
Today’s businesses need a structured system that helps them connect with customers, organise data, and grow sustainably. Which is where your CRM comes in.
But with so many solutions on the market and internal requirements to meet, choosing the right CRM can be a challenge.
The right CRM will help you:
- Scale operations, without added pressure to hire.
- Develop better relationships with customers.
- Boost productivity and automate repetitive tasks.
Why choose Dynamics 365 CRM
Dynamics 365 CRM is one of the fastest-growing CRM solutions in the UK for a reason. It’s an enterprise-level CRM, at an SME-friendly price point.
Dynamics 365 CRM has:
- Integrations with daily tools that create a more cohesive workflow and boost productivity.
- Real-time analytics & advanced reports that help you spot trends, measure success, and stay one step ahead.
- Copilot built-in, so you can automate repetitive tasks and use AI insights to make quick, strategic decisions.
- World-class security that keeps your data & business secure, compliant, and focused on growth.
A custom CRM that grows with your business
Every business has unique goals & challenges, which can change quickly as they grow. We’ll customise Dynamics 365 to meet:
- Your industry or sector needs.
- Your specific sales processes and operations.
- Your wider business objectives, based on consultation.
Your local CRM experts
Our Office
CRM implementation across the nation
Tired of faceless IT support from remote partners, who aren’t invested in your business?
We’re a Brighton-based, award-winning Microsoft Solutions Partner. And we’re on a mission to help local businesses adopt technologies that drive growth.
Businesses choose us as their CRM adoption partner because we’re:
- A local, expert team: With 15 years’ experience, who never offshore!
- Accredited CRM specialists: With over 1000 Dynamics 365 adoptions under our belt.
- Invested: Our reputation is built on customer success, so we truly care about your business & its goals.

Cloud 9 has been a trusted partner for over 14 years. Our clients speak to our ability to transform projects and bring lasting results.


A CRM that grows with your business
Did you know Dynamics 365 CRM can support more than just sales teams? As your business grows, you can add additional license types to support:
- Customer Service: For personalised customer support at scale, with virtual agents, automations, and enhanced behavioural insights.
- Field Service: For simplified field operations, with automated scheduling, resource management, and predictive maintenance.
- Operations: For seamless collaboration and unified teams, with synchronised tasks, performance monitoring, and more.
- Marketing: For better outreach and more leads, with targeted campaigns, automated communications, and tracking analytics.