Your team isn't using the software: CRM is ideal for businesses wanting to move to a customer-centric model. However, it’s a whole-of-business change. Has the change process been managed properly?

Our Partnerships

Partnering with Cloud9 Insight allows you to add Dynamics 365 CRM to your portfolio and start offering new services to your customers – without having to spend the time upskilling staff or making a financial investment.

How Does It work?

It’s simple. We help you to spot potential opportunities to sell Dynamics 365 to your customers. Not sure if it’s a good lead? Not a problem – just pass it to us and we’ll do the rest. We manage the sales cycle and the delivery, so you don’t have to be the expert.

Why partner?

Modern customers value suppliers who can provide everything they need under one roof. By partnering with Cloud9 Insight, you can offer Dynamics 365 to your clients, confident that they are in safe hands.

Who Do We Work With?

We offer partnerships with an array of different business types:

Microsoft resellers

 (Office 365, Azure, Dynamics, Business Central and NAV)
Take advantage of Dynamics 365 seamless integration with the other Microsoft products and protect your existing client base by offering the full works.


We are trusted by some of the biggest distributors in the world as Dynamics 365 experts.

Managed service providers

Our most successful partnerships – as you’re already having strategic, solution-based conversations with your clients, why not add in Dynamics 365?

IT resellers

If you’re not talking to your clients about Dynamics 365, then someone else will. Don’t risk losing your existing client base – add Dynamics 365 to your product offering.

Professional services

  • Recruitment organisations
  • Marketing agencies
  • Accountants
  • Law firms
  • Independent Consultants

Ready to Partner With Us?

Other Reasons to Partner With Cloud9 Insight

We’re at the forefront of partnerships as a business model, working flexibly with our partners to achieve outstanding and mutually beneficial business relationships.

Our Partners

Gold Microsoft Partner
MemberWise Recognised Supplier
IAMCP Member

Microsoft Gold: A status you can trust

Work with a partner that is considered one of the UK's leading specialists in Dynamics 365 for SMB clients. We have an excellent track record of delivering Microsoft CRM systems for over 800 businesses. Recent client testimonials are available from a wide range of SMB client sectors – a credit to the focus on reference availability of all projects.


Approved by MemberWise, Trusted by Microsoft

We’re proud to be a Memberwise Recognised Supplier of Microsoft Dynamics 365, and a Microsoft Gold Partner for CRM.


Ambassadors for the IAMCP

We are proud to support the International Association of Microsoft Channel Partners (IAMCP). The IAMCP is an organisation dedicated to maximising the business potential of members through peer-to-peer interaction, member advocacy, community outreach, growth and education—while enhancing members’ access to Microsoft executives.

Cloud9 Insight’s CEO Carlene Jackson is on the board representing IAMCP for D&I, and Strategic Partnerships Director Zoe England is on the board representing Partnering.

What We Offer


✔ Agree on the billing and licensing ownership

✔ Share the end-user relationship

✔ Referral fee - Earn £100/day on services

✔ Sales and marketing support

✔ Execute and deliver client project

✔ Sales enablement included


✔ Become MS certified in Dynamics 365

✔ Live, remote learning with MS certified trainers to gain Dynamics 365 certifications

✔ Tailored training around P2P and Sales strategies for Dynamics 365

Learn & Build

✔ Joint project approach, including shadowing and upskilling your team

✔ Provide the high-level design and support with build and deployment

✔ Ongoing support

✔ Skills transfer, education and enablement

✔ Partner keeps billing ownership with the client

✔ Benefit from our expertise

✔ Low risk strategy to grow a new practice and revenue stream

✔ Start today, no financial investment required

✔ Leverage tools and deployment frameworks

✔ Leverage Cloud9 Insight integration expertise

learn and build

The Process

Improve visibility, collaboration, and agility with Dynamics 365 for Projects Operation. From prospects to payments and profits, make sure your project succeeds.

Project approach


Clients can choose from a number of project approaches, from a low-budget project deployment for clients with no existing CRM, to a more strategic project to address more mature expectations such as integration and more significant business change.

Fast Track Dynamics CRM Implementation

Fast Track is a fixed-budget and quick way to implement Dynamics 365 Sales or Service with some simple configurations to align the solution to your business, designed to be a first step of your CRM journey. Additional packs of capability are available to add-on to the core solution.

Strategic Dynamics CRM Implementation

Strategic is a flexible implementation of Dynamics 365 with phased business change. Typically, these projects involve complex data migration from existing CRM systems. Phases are designed to build additional maturity which may include system integration.

Enterprise Dynamics CRM Implementation

Enterprise projects are large scale projects using one or more Dynamics 365 modules, across the whole business often with some level of complexity. Typically, one or more internal and external integrations are set up, such as with finance.


Case Study: Improved Data Sharing With Dynamics 365 Sales & Business Central

Check out how we worked with Apetito

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“Cloud9 Insight are a partner I know I can depend on. Their passion for the products, industry expertise and transparency make them the perfect advocate for P2P (Partner to Partner). Plus it helps they are just a great bunch of people”

Kathleen Turner
Microsoft Territory Channel Manager
Biz Apps