When everyone knows what needs to happen, where resources are needed, and how work is progressing, service delivery feels far more seamless. Business Central connects planning, scheduling, service contracts, orders, and service assets in one place, creating greater visibility across your service operations. And as that clarity grows, teams can respond with confidence, provide a more consistent customer experience, and focus on delivering service that people remember for the right reasons.
Understand how your business is performing with clear financial reporting and built-in reports that provide visibility into the metrics that matter most.
Bring your data to life with interactive Power BI dashboards and familiar Excel tools, helping you explore performance from different perspectives and share insights across the organisation.
Move beyond reporting with ad-hoc analysis and AI-powered Analysis Assist, making it easier to uncover trends, answer questions, and turn data into informed decisions.
| Duration | 2-4 months per phase | Dependent on recovery needs | |
| Scope | Variable | Variable | |
| Level of configuration | Unlimited | Unlimited | |
| Reporting | Tailored | Custom | |
| Data Migration | |||
| Suitable for companies with legacy CRM | |||
| Number of users | 10+ | 10+ | |
| Single view of business/function data | |||
| Secure and trusted Microsoft platform | |||
| Access anywhere on any device | |||
| Collaboration with existing Microsoft tools | |||
| Live reporting and insights to understand your data, trends and risks | |||
| Data import | |||
| Fully managed with break fix and unlimited adhoc training | Including ongoing optimisation, tailored training and ongoing adjustments. | Including ongoing optimisation, tailored training and ongoing adjustments. | |
| Self-Service portal | |||
| Advanced BI and reporting | |||
| Advanced marketing automation | |||
| Change management | |||
| Automation |
