Dynamics 365 version 9 update

Dynamics 365 version 9 update

The word on the street is that v9 is one of the best Dynamics 365 updates yet – and we can’t argue with this! LinkedIn integration, New UI, timeline control, Customer Service Hub… So many exciting features that promise us to make Dynamics even better!   Here’s an...
Microsoft Inspire – Washington

Microsoft Inspire – Washington

Earlier this month, Cloud9 Insight joined over 17,000 partners attending Microsoft’s annual partner ‘Inspire’ conference which this year week was hosted in Washington DC. Microsoft has a unique partner channel that is very collaborative, so this is a great event...
Do you need help selecting a CRM and Implementation Partner?

Do you need help selecting a CRM and Implementation Partner?

Here’s what we’ve learnt from the most successful clients   In January 2011, there was a sea change in the CRM world in the UK, when Microsoft launched its software online. What we now know as Microsoft Dynamics has made sophisticated CRM readily available to and...
Dynamics 365 Team Members

Dynamics 365 Team Members

Dynamics 365 Team Members So on the 1st of November 2016, Microsoft Dynamics CRM became Dynamics 365. A suite of integrated applications supporting Sales, Service, Field Service, Project Service and/or Operations processes. Dynamics 365 encourages you to utilise any...
Hands up who needs CRM?

Hands up who needs CRM?

  Hands up who needs CRM? [embedyt] https://www.youtube.com/watch?v=WdTKEXp12EQ[/embedyt] I have worked with hundreds of SMB companies in my career and am the owner of one myself. As companies expand and grow at a rapid pace, I’ve noticed businesses go through a...