Resources

Microsoft Pricing Increase FAQ

Microsoft Pricing Increase FAQ

Microsoft have announced company wide increases to their subscription based product costs. Cloud9 Insight help you understand the dates and implications.
Dynamics 365 Team Members

Dynamics 365 Team Members

Microsoft Dynamics 365 now also offers a low-cost, Team Member licence, which has been built as a successor to the old Essential CRM licence
Hands up who needs CRM?

Hands up who needs CRM?

  Hands up who needs CRM? [embedyt] https://www.youtube.com/watch?v=WdTKEXp12EQ[/embedyt] I have worked with hundreds of SMB companies in my career and am the owner of one myself. As companies expand and grow at a rapid pace, I’ve noticed businesses go through a number of phases of growing pains. Most of these can be overcome by early […]
Microsoft Dynamics 365

Microsoft Dynamics 365

  Exciting changes, but what does it mean for you? Last week, the invisibility cloak was lifted on Dynamics 365 with its ‘First Look’ conference taking place in Florida. Since July, the rumour mill has been spinning with ideas and intriguing information about ‘What’s Next?’ for Dynamics CRM as we know it. ‘Microsoft Dynamics 365 […]
Business Transformation – best practice

Business Transformation – best practice

Here at Cloud9, it’s never lost on us how transformational the IT solutions that we implement are for our clients. But in order to be transformational, businesses that we are working with have to view the process as so much more than a technology implementation. It’s all about change. Change. For some, hearing that word […]
CRM – a great technology for a variety enthusiast

CRM – a great technology for a variety enthusiast

  A GREAT TECHNOLOGY FOR A VARIETY ENTHUSIAST WITH CARLENE JACKSON I have to admit to loving variety. I know that some will shy away from any threat to the stability of a situation, but the thrill of new experiences is very strong in me. I’ve been working with Microsoft Dynamics CRM for about 8 […]
Key Benefits in investing in CRM for small to medium sized businesses

Key Benefits in investing in CRM for small to medium sized businesses

  1) Better customer interaction One of the prime advantages of utilizing a CRM for small business is increased consumer loyalty. By utilizing this method, all dealings including advertising, and selling services & products to clients can be completed in a composed and precise way. You can likewise provide improved products and better services to […]
Our CEO discusses CRM as an enabler to business success

Our CEO discusses CRM as an enabler to business success

  Cloud9 Insight’s CEO, Carlene Jackson outlines the key ingredients required to get the full return on your investment from your Customer Relationship Management (CRM). CRM technology should be seen as an enabler to achieve business transformation. Choosing the right product is only one of four ingredients for success. You should combine the following ingredients […]

The Key Ingredients for Return on Investment from your CRM

Cloud9 Insight’s CEO, Carlene Jackson outlines the key ingredients required to get the full return on your investment from your CRMCustomer Relationship Management (CRM) technology should be seen as an enabler to achieve business transformation. Choosing the right product is only one of four ingredients for success. You should combine the following ingredients to ensure […]
The 10 Commandments for Customer Relationship Management (CRM)

The 10 Commandments for Customer Relationship Management (CRM)

Cloud9 Insight discuss the Ten Commandments for Customer Relationship Management to ensure you get the best out of your system
2015 Microsoft President’s Club

2015 Microsoft President’s Club

Cloud9 Insight have been named in the 2015 Microsoft Dynamics President’s Club, representing the top five percent of Microsoft Dynamics partners worldwide
Cloud9 Insight Joins Global Elite in the 2015 Microsoft President’s Club

Cloud9 Insight Joins Global Elite in the 2015 Microsoft President’s Club

The Microsoft President’s Club achievement is a direct result of the company's outstanding dedication to customer satisfaction when delivering CRM projects.