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Earlier this month, Cloud9 Insight joined over 17,000 partners attending Microsoft’s annual partner ‘Inspire’ conference which this year week was hosted in Washington DC.

Microsoft has a unique partner channel that is very collaborative, so this is a great event to facilitate shared learning and create new partnerships for the mutual benefit of our clients. From last years event in Toronto, Cloud9 Insight formed a new partnership with another very successful CRM business to create a Sales Training business Aluminar Ltd which is focused on delivering sales training and supporting clients in being more customer centric in their sales processes.

Microsoft have become our first customer to support the launch of new Dynamics products to market within the channel. For more details on our training services call Carlene Jackson on +44 1273 921510.

So, what how did ‘Inspire’ inspire us?


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The importance of being compliant. See our earlier blog on GDPR
Ensure you are GDPR compliant as breaches can result in significant fines. Microsoft are here to help you.


Microsoft Azure continues to be a high growth area and of strategic importance to our clients. The benefits for clients moving to Azure include the ability to scale in a secure way, with a lower up front investment and peace of mind for business continuity and reliability.

As 67% of small businesses expect to purchase multiple cloud services from a single vendor, we are pleased to offer clients the option to purchase Azure with experienced consultants to support deployment.

Microsoft Dynamics 365 Business Edition – Finance and Operations

We are excited to announce that Business Edition Finance & Operations is now available in the UK.  Cloud9 are running a number of events to give you early insight into the capabilities of this solution to support your business growth. Its tight integration with Office 365 gives increased user performance in doing day to day activities and client and supplier management. See more information on the solution here.

Cloud9 are pleased to have worked closely with Microsoft on an early adopters programme to bring this solution to market in the UK.

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Microsoft will be launching a Sales application to join Financials in the Business Edition suite. This will be available later in the calendar year in the UK.
The final piece of the Business Edition puzzle is the Marketing Application, due in 2018.
In the meantime, clients’ can continue to enjoy the discounted promotion of buying Dynamics 365 Enterprise Sales if you have less than 25 users. Contact us for more details.


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Microsoft Teams

There was a lot of buzz about the launch of a new collaborative productivity solution which you get free with O365 called Teams which is based on SharePoint. This solution has already been adopted by Cloud9 Insight and has transformed how we work overnight. In the near future, we are promised this collaboration capability will extend to external customers too. To ensure you make the most of this solution ensure you register for our Teams Training Course, which is free to the first 5 registrations, or free if you are using our Platinum Support Package which includes unlimited training. Read our blog on Teams here


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Apprenticeships Pledge

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Microsoft UK are committed to supporting the Government sponsored Apprenticeship Scheme which is also seen as addressing a critical skills shortage especially in Cloud skills. There have been significant changes in legislation which means Apprenticeships are not limited to just young school leavers, but are more widely available to anyone wishing to change their career or re-enter the workforce. Companies with turnover over £3m will be required to offer apprenticeships.

Cloud9 Insight have been committed to offering Apprenticeships within our business as a great way for us to learn about how new generations are using technology as well offering great learning opportunities and mentoring skills within the wider team.  The enthusiastic energy of Apprentices is contagious and adds a great buzz within the team.

One of our past apprentices has gone on to become Microsoft Apprentice of the year collecting their award from No 10 Downing Street and another is now completing a Cloud9 sponsored Open University MBA.

We would encourage all small businesses to make room for one or more Apprentices in your team and feel free to get in touch for tips on hiring and making the most of this experience.


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LinkedIn Integration

Cloud9 posted back in May that exciting new features were on the horizon for Dynamics and LinkedIn integration.

At Inspire, there was significant excitement about the announcement for Sales Navigator which will enable extended embedded use of Linkedin within Dynamics CRM.  There is an additional cost for this integration and extended capability however, for businesses relying on relationship building, is a must.

All in all, it was a fantastic week seeing many familiar faces and making many more new connections. To find out more about any of the above features or anything Dynamics related, please get in touch or call us on +44 1273 921 510