You’ve waited patiently enough but now we can confirm that the Version 9 update is available for existing users to begin scheduling the latest version of Dynamics 365.
As mentioned in our 2017 review of Dynamics 365, Dynamics 365 V9 was launched last year but until now it was only available to new customers. You can now schedule your update and book your preferred dates.
James Phillips, Microsoft Dynamics Corporate Vice President of Engineering states:
“Dynamics 365 administrators will be soon be notified via the O365 Message Center and will receive an email when the update scheduling window opens. To see the update availability, navigate to the ‘Updates’ tab on your Dynamics 365 Administration Center. Instances that are eligible for upgrade will have a Status of ‘Update available’. ”
Visit his blog to find out more.
Here is a brief overview of new features to look forward to:
• A New UI
• Functionality updates so it is now even easier to work across all your devices
• Customer service hub takes over from the Interactive Service Hub
• Timeline control
• Updates to the customer service hub, business process flow, Outlook App, etc. And the list goes on…
Not sure whether to update? If you would like to know more about Dynamics 365 Version 9 we already have a blog for you: http://www.cloud9insight.com/featured_articles/dynamics-365-update-v9/
Upgrading is easy and all of our support packages include post upgrade reviews and planning. Visit our support website for more information.
Cloud9 are always happy to hear from you so get in touch on +44 1273 921 510 or drop us an email at firstname.lastname@example.org
Written by Amy Penfold, Marketing Executive