Cloud Hospitality and Leisure

Cloud Hospitality and Leisure

Dynamics Customer Engagement Solution with the optional integration of a ticketing solution that has been tailored to the needs of the Hospitality and Leisure Industry. It is a platform, using D365, that provides industry specific foundations to build on & extend.

Want To Fast Track?

Want to make a quick start? Cloud9 have developed a licensed framework as a quick start developed customer engagement CRM tailored with best practice framework. This is free to Membership Support customers and will reduce the project life cycle.

Dynamics Customer Engagement Solution with the optional integration of a ticketing solution that has been tailored to the needs of the Hospitality and Leisure Industry. It is a platform, using D365, that provides industry specific foundations to build on & extend.

Want To Fast Track?

Want to make a quick start? Cloud9 have developed a licensed framework as a quick start developed customer engagement CRM tailored with best practice framework. This is free to Membership Support customers and will reduce the project life cycle.

point 1

Do you want to maximise the experience for customers?

point 2

Do you want a better understanding of customer insights and trend analysis?

point 3

Do you want to increase the lifetime value of a customer through cross-selling and upselling?

point 4

Do you want the ability to manage and engage customer touchpoints through multiple channels?

point 1

Do you want to maximise the experience for customers?

point 2

Do you want a better understanding of customer insights and trend analysis?

point 3

Do you want to increase the lifetime value of a customer through cross-selling and upselling?

point 4

Do you want the ability to manage and engage customer touchpoints through multiple channels?

point 1

Do you want to maximise the experience for customers?

point 2

Do you want a better understanding of customer insights and trend analysis?

point 3

Do you want to increase the lifetime value of a customer through cross-selling and upselling?

point 4

Do you want the ability to manage and engage customer touchpoints through multiple channels?

Customer Experience
  • Upselling
  • Loyalty
  • Relevant and timely communications to customers and potential customers
  • Regular contact through the entire experience
Engaged Employees
  • Automate quote and proposal process
  • Clear and accurate reporting
  • Opportunity management
  • Automated lead nurturing
Booking and Tickets
  • Cross selling
  • Availability tracking
  • End customer profiling
  • AutomOnline booking portal
Customer Experience
  • Upselling
  • Loyalty
  • Relevant and timely communications to customers and potential customers
  • Regular contact through the entire experience
Engaged Employees
  • Automate quote and proposal process
  • Clear and accurate reporting
  • Opportunity management
  • Automated lead nurturing
Booking and Tickets
  • Cross selling
  • Availability tracking
  • End customer profiling
  • AutomOnline booking portal

“The Cloud9 support team have always jumped straight on requests and issues to ensure the smooth running of our operations. Their patience, promptness and excellent execution allows us to carry on with our day to day and rest easy, knowing our system runs without fault.”

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