Flow is a service that was designed by Microsoft to allow users with no coding experience to create automated workflows between over 140 different applications. These automated workflows or ‘Flow Apps’ opens the door to unlimited automatons and integrations.
The most popular automatons and integrations are:
- Receive internal or send external notifications
- Create/amend records in Dynamics 365
- Track social media
- Enhance your customer journey and satisfaction
- Synchronise files
- Collect data from various sources
These flows can be created from scratch or you can use one of the many ‘Flow Templates’. Here are some examples of Flow Templates that have already been created:
Flow is free with Microsoft Dynamics 365 and Microsoft Office 365 subscriptions. Flow is accessible through a tile in your Office Portal or directly through this link
What Microsoft and Third Party Apps can I connect through Flow?
There is over 140 apps to connect, the most popular are below:
- Dynamics 365
- G-Suite (Calendar, Mail, Docs etc)
- See the full list here