FAQ – Dynamics 365 for existing Dynamics CRM Customers

FAQ – Dynamics 365 for existing Dynamics CRM Customers

The Launch of Microsoft Dynamics 365 (D365) opens up a lot of new features and functionality but what about those who already have Dynamics CRM? When and how do these changes affect your licences? I’ve already got Dynamics 365? Microsoft have rebranded Dynamics CRM to...
Microsoft Pricing Increase FAQ

Microsoft Pricing Increase FAQ

Microsoft have announced company wide increases to their subscription based product costs. Here is some Cloud9 Insight to help you understand the dates and implications. The official announcement: “Microsoft is announcing British pound price changes to harmonise its...
Dynamics 365 Team Members

Dynamics 365 Team Members

Dynamics 365 Team Members So on the 1st of November 2016, Microsoft Dynamics CRM became Dynamics 365. A suite of integrated applications supporting Sales, Service, Field Service, Project Service and/or Operations processes. Dynamics 365 encourages you to utilise any...
Hands up who needs CRM?

Hands up who needs CRM?

  Hands up who needs CRM? I have worked with hundreds of SMB companies in my career and am the owner of one myself. As companies expand and grow at a rapid pace, I’ve noticed businesses go through a number of phases of growing pains. Most of these can be overcome...
Microsoft Dynamics 365

Microsoft Dynamics 365

  Exciting changes, but what does it mean for you? Last week, the invisibility cloak was lifted on Dynamics 365 with its ‘First Look’ conference taking place in Florida. Since July, the rumour mill has been spinning with ideas and intriguing information about...
Business Transformation – best practice

Business Transformation – best practice

Here at Cloud9, it’s never lost on us how transformational the IT solutions that we implement are for our clients. But in order to be transformational, businesses that we are working with have to view the process as so much more than a technology implementation. It’s...

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