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Published by admin on December 16, 2016

16th December 2016
Dynamics 365 Team Members So on the 1st of November 2016, Microsoft Dynamics CRM became Dynamics 365. A suite of integrated applications supporting Sales, Service, Field Service, Project Service and/or Operations processes. Dynamics 365 encourages you to utilise any individual app, combination or all of the 5, to suit your business needs. Dynamics 365 now also offers a low-cost, Team Member licence, which has been built as a successor
hands up who needs crm?

Published by Carlene Jackson on November 28, 2016

28th November 2016
Hands up who needs CRM? I have worked with hundreds of SMB companies in my career and am the owner of one myself. As companies expand and grow at a rapid pace, I’ve noticed businesses go through a number of phases of growing pains. Most of these can be overcome by early investment and adoption of Customer Relationship Management (CRM) software. I have highlighted below the common benefi

Published by admin on November 28, 2016

28th November 2016
Exciting changes, but what does it mean for you? Last week, the invisibility cloak was lifted on Dynamics 365 with its ‘First Look’ conference taking place in Florida. Since July, the rumour mill has been spinning with ideas and intriguing information about ‘What’s Next?’ for Dynamics CRM as we know it. ‘Microsoft Dynamics 365 is the next generation of intelligent business applications that enable organizations to grow, ev

Published by Carlene Jackson on August 11, 2016

11th August 2016
Here at Cloud9, it’s never lost on us how transformational the IT solutions that we implement are for our clients. But in order to be transformational, businesses that we are working with have to view the process as so much more than a technology implementation. It’s all about change. Change. For some, hearing that word engenders a sense of excitement. For others, an extreme sense of unease. But, of course, change is necessary if we want our