Dynamics Know-How – Inline Editing

Dynamics Know-How – Inline Editing

Introducing Inline Grid Editing Are you a Sales Executive who’s ever wanted to update their opportunities quickly before starting a meeting? Well now you can. Inline Editing gives you the functionality to take your list views and update the estimated revenue,...
Dynamics 365 – The CRM for 2017

Dynamics 365 – The CRM for 2017

  With the New Year comes a new start for most; New Year’s resolutions like eating less, more exercise or even “eat more bacon”, as one twitter user published this year. So what is CRM’s New Year’s resolutions? We’ve put together a piece on what you may currently...
Dynamics 365 Team Members

Dynamics 365 Team Members

Dynamics 365 Team Members So on the 1st of November 2016, Microsoft Dynamics CRM became Dynamics 365. A suite of integrated applications supporting Sales, Service, Field Service, Project Service and/or Operations processes. Dynamics 365 encourages you to utilise any...
The 10 Commandments for Customer Relationship Management (CRM)

The 10 Commandments for Customer Relationship Management (CRM)

  What is CRM?   Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving...

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