What is CRM? Digital transformation, CRM, software solutions – we hear these buzzwords often. But what is CRM, actually? And can it really transform your business? CRM stands for Customer Relationship Management. Put simply, it’s the way in which your business handles...
When we hear statements about how mobile phones and social media are damaging our mental health, it’s easy to lump all of technology into that ‘bad’ bubble. For the last 15 years, the number of hours UK adults spend using the internet has been steadily increasing. As...
It’s an understatement to say we are merely working from home – we are working in the midst of a global crisis. So how can businesses thrive, not just survive, during this time? STEP 1: Survive the transition At Cloud9 Insight, we’re well-equipped to adapt to...
Everyone’s doing it, why aren’t you? The Microsoft ecosystem by its very nature is a collaborative sphere, fostering a community of businesses seeking to become better equipped to serve customers collaboratively rather than find themselves as...
Running your entire business using a single piece of software – that’s the dream, right? For most, the day to day running comprises a number of solutions simultaneously, or bolting on packages for departments such as Finance or HR. If you simply need to create...
Cloud9 CEO Carlene Jackson guest-blogged for WeAreTheCity on what to expect from a post-pandemic workplace Things are never going to go back to normal, life and work has permanently changed. The economy has been altered and, even more importantly, we are now all...
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