The huge influx in customer data available in recent years can be very daunting for businesses who aren’t technologically prepared. In the latest issue of Dynamic magazine, Cloud9 CEO Carlene Jackson discusses how CRM can make your data work for you in a sustainable way to minimise lost opportunities.
“A system like Microsoft Dynamics365 gives you real visibility of your company’s interactions with customers and sales leads. Information is no longer siloed in departments or with individuals – it won’t walk out of the door when they leave.”
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