Unified interface is Microsoft’s solution to provide a faster to use, role focused and consistent Dynamics 365 experience across all devices and screen sizes.
The new interface makes all the rich experiences of Dynamics 365 available to you whether you are on a web browser, tablet, or phone.
It achieves this consistent experience through responsive web design principles, which means that Dynamics 365 will self-adjust based on window or screen size.
Unified Interface allows the users experience to be designed based on the tasks they need to accomplish. So users can have a single app focused on carrying out a single role or task… or can switch easily between multiple apps each focused on a carrying out different roles or tasks. Because each app is intended to be more role specific, the fields and information can be presented in a way that is quicker for the end user to use.
It also provides the power of interactive dashboards to all devices, allowing you to drill down into information whether you are on the browser, mobile or tablet.
The core record types, such as Leads, Opportunities, Accounts, Contacts, and Cases are moving to the Unified Interface client.
There are enhancements to productivity with the introduction of improved capabilities, such as:
Timeline control – a quick way to track customer communication in a record
Business process docking – allowing you to dock the business process flow on the screen
Reference panel – lookup other related records without leaving the screen you are on
New navigation menu – allows you to swiftly navigate through different apps, recently opened records & views and pin favourites
What are the key benefits to the Unified Interface?
The main goal that Microsoft is trying to resolve with the Unified Interface is to deliver a more efficient and responsive user experience which is consistent across all platforms.
Users will be able to switch from using Dynamics 365 on a browser, to a mobile and the experience they receive should be as similar as possible.
It also allows users to focus better on the task at hand, by reducing the visibility of information that isn’t as necessary for the specific task being carried out.
It also simplifies the process of deploying new apps quickly, so that more role specific apps can be rolled out as needed.
Access to the Unified Interface
Unified Interface is available with the release of Dynamics 365 for Customer Engagement apps version 9.0
You can access the Unified Interface from several location:
1) From https://home.dynamics.com