We wanted a highly rated, personal and common sense consultancy
“We wanted a highly rated, personal and common sense consultancy, to guide us through the Dynamics set up.
That we got, but what we didn’t know was that the support would always be very prompt, friendly and expert, without the feeling we are being sold additional consultancy.”
– Business Image
The Cloud9 team have been a massive factor in the growing success of Dynamics 365 for our business.
“The cloud9 team have been a massive factor in the growing success of Dynamics for our business. With a small team and a large volume of business to manage, the support team in Emily, Ethan and Rob have always jumped straight on requests and issues to ensure the smooth running of our operations. Their patience, promptness and excellent execution allows me to carry on with my day to day and rest easy our system runs without fault.”
I’d have no reservations in recommending Cloud9 as a support channel for Dynamics 365
“I’d have no reservations in recommending Cloud9 as a systems integrator or support channel for Dynamics 365. I originally contacted Microsoft directly and after a short discussion was referred to Cloud9. Initially Carlene was brilliant with the couple of demos and walk throughs we went through, fielded all my questions straight away and posed some really helpful hints about design and road map for each stage. The project support team have been excellent throughout the build, offering help where needed and timely project updates and chased where required. One of the main reasons for endorsing Cloud9 is the way the helped develop and capture my requirement, detailing them in the quote and managing the delivery against those requirements. The technical team have been first rate with a can do attitude towards the inevitable challenges that have come up during the build. In summary, I’d highly recommend Carlene, Curt, Emily and the wider Cloud 9 team as a Dynamics 365 partner.”
Extremely helpful to help set up our Office 365 account & migrating our emails to Office 365
“We found Cloud9 Insight extremely helpful to help set up our Office 365 account and migrating our emails to Office 365. The migration of emails took longer than anticipated due to technical issues with our previous domain host but Cloud9 Insight talked us through each process and gave expert technical advice. We would recommend Cloud9 Insight for there friendly approach, explaining each process in simple English and non-technical jargon. Always available to talk you through any issues step-by-step. The migration was completed over a weekend so there was no disruption to emails being lost during the working week.”
– Brent Center For Young People
The adoption of Dynamics CRM has fulfilled this requirement.
As a boutique asset fund manager we wanted a scalable IT platform to grow with our developing business needs without significantly increasing our cost base. The adoption of Dynamics CRM has fulfilled this requirement.
Cloud9 insight allowed us to keep on top of our client base
“Dynamics CRM has really allowed us to keep on top of our client base and offer outstanding customer service, true to the values of the company.
– Park Lifts
Cloud9 Insight helped us to think about the bigger picture and the journey to get to the final point.
“As our company has grown, the CRM solution has given us everything we had hoped for and more. Cloud9 Insight helped us to think about the bigger picture and the journey to get to the final point. They were responsive to our requests and ensured that things ran smoothly throughout the process. By implementing CRM, it has helped us to be more responsive to our clients and to work quicker and more efficiently as everything is more structured and organised.”
– Equality Focus
Dynamics is providing a unified view of our customers and prospects
“Dynamics is providing a unified view of our customers and prospects across both our European and US companies.”
– eSight Energy Group
Allowing us to more skilfully communicate and understand our clients
“Dynamics CRM has given Black Isle Group a single customer view allowing us to more skilfully communicate and understand our clients.”
– Black Isle Group
KSA have implemented CRM to support collaboration within the team to support sales and marketing efforts to grow the business
“KSA have implemented CRM to support collaboration within the team to support sales and marketing efforts to grow the business. Recently KSA have adopted SharePoint to manage client projects.”