Customer relationship management (CRM) is the oversight and maintenance of consumer relationships. Customer management solutions are created to streamline business functions and increase profitability sales, marketing and service areas.
Power BI can transform company’s data into rich visuals to collect and analyse so you can focus on what matters to you. It is a suite of business analytics tools to analyze data and share insights. Power BI works by collecting data, from one or more sources, shaping it into models and creating the reports. When you are happy with the data model you can save these as a .pbix extension which can be shared like any other files. However, the best way to view these files in the most compelling way is to view them using the power BI service.
On top of this data collection and ability to view it you can also monitor the health of your business using a live dashboard filled with slick interactive reports.
Microsoft Office 365
Office 365 offers a familiar, top-of-the-line set of productivity tools including Outlook, Word, Excel and PowerPoint. Whether you’re working in your office or on the go; Office365 encourages you to create, edit and share from your PC/MAC or mobile device, with anyone in real time. Office 365 takes the hassle out of Email with Microsoft providing the email infrastructure and lets you get on with contacting your customers and being contacts anywhere. As part of the Microsoft family, Office 365 applications integrate effortlessly with Dynamics CRM. Email/Appointment tracking, Importing/Exporting data with Excel, OneNote taking, Skype for Business ‘click to call’ and Yammer internal chatter, to name a few.
Azure is a service providing large computing capacity quicker, cheaper and more robustly than a company building an actual physical server. It allows the use of Infrastructure as a Service (IaaS) capability which scales based on the current processing needs.
Confused? To sum up Azure is a cloud based server providing infrastructure for businesses.
Although Dynamics CRM is already a fantastic platform, Azure extends this to an astronomic level. Azure encourages you to build and manage mobile, web and Internet of Things (IoT) apps.
SharePoint is a powerful and flexible platform for collaborating and managing data and processes. On it you can create and develop intranets that allows you and your colleagues to easily share information and communicate securely. This is a very cost-effective choice and easy-to-manage way of storing information and documents.
Microsoft Dynamics NAV is an integrated software solution for small and medium businesses (SMB), Which means, it maps to all of your business processes and allows you to plan, view and run your whole business efficiently and effectively. All this is accomplished using an easy to learn and familiar Microsoft design.