Dynamics 365 support

Position: IT Support

Favourite Animal: Dog

Tea or Coffee: Coffee in the morning, tea in the afternoon.

Favourite Sport: Football – I’m a big Arsenal fan

Favourite Film/TV Show: Luther. Idris Elba is the man!

Favourite Place in the World: The best place I’ve visited is Cyprus, but I’d be happy anywhere hot on a sandy beech.


Your previous experience in and out of Cloud9:

I started as an apprentice with Cloud9 and have undertaken my Dynamics 365 certifications and IT qualifications. Before joining Cloud9, I worked in Retail at B&Q in the building section and also in the agricultural sector.


Why you love Dynamics?

The modern look and feel of the system, makes it stand out against most dated systems that are used currently. Also, the native integrations with the whole Microsoft Office suite makes it easy to use and quickly learn for new users thanks to the familiar feel.


Your favourite feature in Dynamics?

The advanced find tool. Being able to set a complex search criteria and then preform powerful actions on the resulting data allows means you get the most out of your data and your customers receive the very best, interest specific support.

Contact Rob directly to learn more about advanced find.


The industry sectors you have the most experience with?

Events and Travel



What hobbies and interests you have outside of work

I play football regularly and am part of a 5 a side team. I have a strong interest in cars and dream of one day owning a … . Technology is also a hobby of mine, I love hearing about new apps and devices and recently bought an Apple Watch